NDIS Verification Documentation

In light of the updates released in January 2024, we are presently in the process of updating the package. Once the update is complete, the package will be emailed to you.

All documents are created in either Microsoft Word or Microsoft Excel and are accompanied by a User Manual to guide you in easily personalising the materials to your organisation. Included in this package are:

Policies & Procedures

• Human Resource Management Policy and Procedure
• Incident Management Policy and Procedure
• Feedback and Complaints Management Policy and Procedure
• Risk Management Policy and Procedure

Participant Forms

• Advocate Nomination Form
• Consent Form
• Eating and Drinking Profile
• Intake Assessment and Support Plan
• Invoice Template
• Non-Consent Form
• Participant Emergency and Disaster Management Plan
• Personal Details Form
• Risk Assessment Form
• Service Agreement
• Service Agreement Discharge Letter

Employee Forms

• Bank Details Form
• Code of Conduct Form
• Confidentiality Agreement
• Conflict of Interest Form
• Delegation of Authority Declaration
• Employment Agreement
• Employee Mandatory Training Register
• Employment Register
• Fair Work Information Statement
• Induction Checklist
• Interview Question Guide
• Interview Form
• Manual Handling Risk Assessment
• Offer of Employment Letter
• Performance Development Review Form
• Reference Check Form
• Superannuation Standard Choice Form
• TFN Declaration Form
• Termination of Employment Form
• Time Sheet

Operational Management Forms and Registers

• Assets Register
• Business Emergency and Disaster Management Plan
• Complaint Acknowledgement Letter
• Complaint Investigation Form
• Complaint Outcome Letter
• Conflict of Interest Register
• Delegation of Authority Register
• Document Control Register
• Emergency Drill Report Form
• Feedback, Compliments and Complaints Form
• Feedback, Compliments and Complaints Register
• Hazard Identification Form
• Incident Form
• Internal Audit Schedule
• Meeting Minutes Template
• Participant Money and Property Register
• Quality and Continuous Improvement Plan
• Quality and Continuous Improvement Register
• Risk Assessed Role Register
• Risk Assessment Form
• Risk Register
• Training Evaluation Form
• Training Record
• Waste Management Register

Useful NDIS Documents

• Complaint handling guidelines for providers
• Easy to Read Participant Letter
• Handling complaints and fixing problems
• Incident Management (Guidance for Providers)
• Provider Information Pack
• The NDIS Code of Conduct (Guidance for Providers)
• The NDIS Code of Conduct (Guidance for Workers)
• The NDIS Code of Conduct (Poster)
• Welcome to the NDIS Commission
• Your Guide to the NDIS Practice Standards

Guarantee:

Hands Up Disability guarantees this documentation kit will give you 100% success rate in the audit and registration process, if the documents are implemented without major changes that impact the requirements of NDIS standards.

If any issue is raised during the registration process and audit due to noncompliant documents, Hands Up Disability will fix the issue without additional cost.

Terms and Conditions:

The documentation provided will need to be tailored by you to meet the specific needs of your organisation.

Hands Up Disability owns the intellectual property for the NDIS pack including all policies, procedures, templates and forms (documents).

By purchasing these documents, you shall use these for your own operations. You shall not:

• Rent, sell or sublicence these documents
• Reproduce, duplicate or copy documents to rent, sell or sublicence these documents
• Redistribute contents of these documents

The documents can be provided to the NDIS Commission or an approved quality auditor as part of the registration process.

All legal fees for misusing the intellectual property of Hands Up Disability is payable by you/ your organisation.

By buying this package, you have agreed to the Terms and Conditions.

Liability:

Hands Up Disability shall be liable under the terms and conditions of this pack to ensure that no shortage in the documentation occurs in the documentation kit.

Hands Up Disability shall not be liable for any loss to you, your organisation, your affiliates, your workers and participants in relation to the storage, usage or implementation of this documentation kit.

Payment Terms:

Full payment prior to delivery of the pack, no refund after delivery.